畅享无界网络，
守护数字自由 Borderless Internet,
Guard Your Digital Freedom

注册绿茶VPN账号非常简单快捷，只需按照以下6个步骤操作即可完成：

Creating your GreenTea VPN account is quick and easy. Just follow these 6 steps:

1. 访问官网：打开绿茶VPN官方网站，点击页面右上角或首屏中央的”立即开始”或”免费试用”按钮，进入注册页面。
2. Visit the website: Go to the GreenTea VPN official website and click “Get Started” or “Free Trial” to enter the registration page.
3. 填写基本信息：输入您常用的电子邮箱地址，并设置一个安全性较高的密码（建议包含大小写字母、数字及特殊字符）。
4. Fill in basic info: Enter your email address and create a strong password (we recommend including uppercase letters, numbers, and special characters).
5. 选择订阅方案：根据您的需求选择免费版、专业版或家庭版方案，付费方案可享受30天无条件退款保障。
6. Choose a plan: Select Free, Professional, or Family plan based on your needs. Paid plans come with a 30-day money-back guarantee.
7. 完成支付验证：如选择付费方案，通过信用卡、PayPal或支付宝等方式完成支付，系统会自动验证并激活账号。
8. Complete payment: For paid plans, pay via credit card, PayPal, or other methods. The system will automatically verify and activate your account.
9. 验证邮箱地址：查收我们发送的验证邮件，点击邮件中的确认链接以完成邮箱验证，确保账号安全。
10. Verify your email: Check your inbox for a verification email and click the confirmation link to secure your account.
11. 下载客户端登录：根据您的设备类型下载对应客户端，使用注册的邮箱和密码登录，即可开始安全上网。
12. Download and log in: Download the appropriate client for your device, log in with your email and password, and start browsing securely.

我们提供多种便捷支付方式，退款流程也简单透明：

We offer multiple convenient payment methods with a simple refund process:

1. 支付方式选择：我们支持Visa、Mastercard信用卡/借记卡、PayPal、支付宝、银联等多种主流支付渠道，覆盖全球用户需求。
2. Payment options: We support Visa, Mastercard, PayPal, Alipay, UnionPay, and other major payment methods to serve users worldwide.
3. 进入支付页面：在价格方案页面选定方案后，点击对应CTA按钮，系统将引导您进入安全的支付结算页面。
4. Proceed to checkout: After selecting a plan, click the CTA button to be directed to our secure payment page.
5. 完成付款操作：选择您偏好的支付渠道，按提示填写相关信息并确认付款，整个过程采用加密传输保障安全。
6. Complete the payment: Choose your preferred payment channel, fill in the required details, and confirm. All transactions are encrypted for security.
7. 退款申请条件：所有付费方案均享受30天无条件退款保证，自购买之日起30天内均可申请，无需提供任何理由。
8. Refund eligibility: All paid plans come with a 30-day unconditional money-back guarantee. Request a refund within 30 days of purchase—no questions asked.
9. 联系客服提交申请：通过官网在线客服、邮件或帮助中心提交退款请求，提供您的注册邮箱和订单编号以便快速处理。
10. Contact support: Submit a refund request via live chat, email, or our help center. Provide your registered email and order number for faster processing.
11. 退款到账时间：客服确认后，退款将在48小时内处理完毕，款项原路返回至您的支付账户，具体到账时间视银行而定。
12. Refund timeline: Once confirmed by support, refunds are processed within 48 hours and returned to your original payment method. Arrival time depends on your bank.

我们采用多层安全防护体系，全方位守护您的数据隐私：

We employ a multi-layered security system to protect your data privacy:

1. AES-256军事级加密：所有进出流量均采用AES-256位加密算法进行加密，这是目前全球公认的最高级别加密标准，银行和政府机构广泛使用。
2. AES-256 military-grade encryption: All traffic is encrypted with AES-256, the highest encryption standard recognized globally and widely used by banks and government agencies.
3. 安全协议支持：全面支持WireGuard、OpenVPN和IKEv2/IPSec等经过长期验证的安全协议，用户可根据需求自由切换最优协议。
4. Secure protocol support: Full support for WireGuard, OpenVPN, and IKEv2/IPSec—all battle-tested protocols. Users can switch freely based on their needs.
5. 严格无日志政策：我们绝不记录任何浏览历史、流量数据、DNS查询记录或连接时间戳，此政策已由独立第三方审计机构验证。
6. Strict no-logs policy: We never record browsing history, traffic data, DNS queries, or connection timestamps. This policy has been verified by independent third-party auditors.
7. RAM-only服务器架构：所有服务器均运行在仅内存模式下，不配备硬盘存储，服务器重启后所有数据即刻彻底清除，无法恢复。
8. RAM-only server architecture: All servers run in memory-only mode with no hard drives. All data is permanently erased upon server restart.
9. DNS泄漏保护：内置DNS泄漏防护机制，确保所有DNS查询均通过加密隧道进行，避免真实IP地址和浏览记录意外暴露。
10. DNS leak protection: Built-in DNS leak prevention ensures all DNS queries go through encrypted tunnels, preventing accidental exposure of your real IP and browsing records.
11. 定期独立审计：我们定期邀请知名网络安全公司进行独立安全审计，并公开发布审计报告，确保安全承诺透明可验证。
12. Regular independent audits: We regularly commission independent security audits from reputable cybersecurity firms and publish the results for full transparency.

绿茶VPN覆盖几乎所有主流设备和平台，安装过程简单直观：

GreenTea VPN supports virtually all major devices and platforms with a simple installation process:

1. Windows系统：全面支持Windows 10和Windows 11操作系统，提供专属桌面客户端，双击安装包即可完成安装，自动配置最优设置。
2. Windows: Full support for Windows 10/11 with a dedicated desktop client. Simply double-click the installer and it auto-configures optimal settings.
3. macOS系统：兼容所有主流macOS版本，原生支持Apple M系列芯片，在Mac App Store或官网下载安装，界面与系统风格完美融合。
4. macOS: Compatible with all major macOS versions with native Apple Silicon support. Download from the Mac App Store or our website.
5. iOS与Android移动端：在Apple App Store和Google Play商店搜索”绿茶VPN”即可免费下载移动应用，支持面容ID/指纹快速登录。
6. iOS & Android: Search “GreenTea VPN” in the App Store or Google Play. Mobile apps support Face ID/fingerprint quick login.
7. Linux系统：提供功能完备的命令行工具和简洁的图形界面客户端，支持Ubuntu、Debian、Fedora等主流发行版。
8. Linux: Feature-rich CLI tool and clean GUI client available for Ubuntu, Debian, Fedora, and other major distributions.
9. 路由器与智能电视：支持在兼容路由器上手动配置VPN连接，保护整个家庭网络；智能电视用户可通过插件或手动设置连接。
10. Routers & Smart TVs: Manual configuration available for compatible routers to protect your entire home network. Smart TV users can connect via plugins or manual setup.
11. 浏览器扩展：为Chrome、Firefox和Edge浏览器提供轻量级扩展插件，一键安装即可保护浏览器流量，无需安装完整客户端。
12. Browser extensions: Lightweight extensions for Chrome, Firefox, and Edge. One-click install to protect browser traffic without a full client.

我们在全球部署高性能服务器以最大程度减少速度损耗，以下是优化速度的详细建议：

We deploy high-performance servers globally to minimize speed loss. Here are detailed tips for optimal performance:

1. 智能节点选择：绿茶VPN在全球部署数千台高速服务器，延迟低至毫秒级。系统会自动为您选择距离最近、负载最低的最优节点。
2. Smart node selection: Thousands of high-speed servers worldwide with millisecond-level latency. The system automatically selects the nearest, least-congested node for you.
3. WireGuard协议加速：我们强烈推荐使用WireGuard协议，相比传统OpenVPN协议，其轻量级架构可带来30%-50%的速度提升。
4. WireGuard protocol: We strongly recommend WireGuard—its lightweight architecture delivers 30%-50% speed improvement over traditional OpenVPN.
5. 手动切换节点：如遇特定节点速度下降，可在客户端内查看各节点实时负载和延迟数据，手动切换至负载更低的节点。
6. Manual node switching: If a specific node slows down, check real-time load and latency data in the client and switch to a less congested node.
7. 有线连接优先：在桌面端使用有线以太网连接可获得比Wi-Fi更稳定、更快速的VPN体验，减少无线信号干扰带来的速度波动。
8. Use wired connections: On desktop, a wired Ethernet connection provides more stable and faster VPN performance than Wi-Fi by reducing wireless interference.
9. 关闭后台应用：确保在使用VPN时关闭不必要的后台下载、流媒体或P2P应用，释放带宽资源以获得最佳速度表现。
10. Close background apps: Close unnecessary downloads, streaming, or P2P applications while using VPN to free up bandwidth for optimal performance.
11. 持续基础设施升级：我们定期升级服务器硬件和网络带宽，所有节点均配备10Gbps以上网络接口，确保带宽充足永不拥堵。
12. Continuous infrastructure upgrades: We regularly upgrade server hardware and bandwidth. All nodes feature 10Gbps+ network interfaces to ensure ample capacity.

我们的隐私政策以用户权益为核心，以下6点概括了最重要的隐私承诺：

Our privacy policy puts user rights first. Here are the 6 key privacy commitments:

1. 绝不记录活动数据：我们严格不记录您的浏览历史、访问网站、流量内容、DNS查询记录以及任何可关联到您身份的在线活动信息。
2. No activity logs: We strictly do not record your browsing history, visited websites, traffic content, DNS queries, or any online activity linked to your identity.
3. 最小化信息收集：仅收集提供服务所必需的最小化信息，如注册邮箱（用于账号管理）和加密的支付凭证，绝不超出必要范围。
4. Minimal data collection: We only collect the minimum information necessary to provide our service, such as registration email and encrypted payment credentials.
5. 数据绝不售卖：所有用户数据均受严格加密保护，我们绝不向任何第三方出售、出租或分享您的个人信息用于商业目的。
6. Data never sold: All user data is strictly encrypted. We never sell, rent, or share your personal information with any third party for commercial purposes.
7. 符合国际隐私法规：隐私政策经过独立法律团队审核，全面符合欧盟GDPR、美国CCPA等国际隐私保护法规要求。
8. International compliance: Our privacy policy is reviewed by independent legal teams and fully complies with GDPR, CCPA, and other international privacy regulations.
9. 透明度报告制度：我们定期发布透明度报告，公开披露政府数据请求的数量、类型及我们的处理结果，坚持公开透明原则。
10. Transparency reports: We regularly publish transparency reports disclosing the number and type of government data requests and how we handle them.
11. 用户数据自主权：您可随时通过账号设置下载所有个人数据副本，或请求彻底删除账号及相关数据，我们将在72小时内完成处理。
12. User data autonomy: You can download a copy of all your personal data anytime via account settings, or request complete account and data deletion within 72 hours.